What is Overage?


Every plan on subscribers has access to a fixed amount of subscribers, although you can send unlimited notifications to your allowed subscribers. Now if your site crossed the number of subscribers allocated in your plan, we do not stop collecting subscribers, but at the end of billing cycle charge a small fee for every 1000 access subscribers you have.


Growth Plan Overage Fees


On your Growth Plan, you have access to 10,000 to 250,000 subscribers. This is typically enough to carry most sites through the month – so if you are reading this article, congratulations! You are a master at engaging and retaining your site traffic!


If you exceed this amount of subscribers, our system automatically bills you for overages.


For each 1,000 subscribers you exceed your subscriber limit by, our system will bill you $3.00 on top of your monthly or yearly subscription fee.


So if your site got 15,000 subscribers in the month of June while you were on a Growth 10,000 plan, you would be billed $39 for the regular subscription of Growth, along with $15 for that overage.


We advice you to upgrade your plan if you are continuously seeing overage charges. Which will include way more subscribers on lower costs.

Still not enough? Contact our team for a custom plan with a custom subscriber limit today at support@subscribers.com!


Elite Plan Overage Fees


On your Elite Plan, you have access to 10,000 to 250,000 subscribers. This is typically enough to carry most sites through the month – so if you are reading this article, congratulations! You are a master at engaging and retaining your site traffic!


If you exceed this amount of subscribers, our system automatically bills you for overages.


For each 1,000 subscribers you exceed your subscriber limit by, our system will bill you $2.00 on top of your monthly or yearly subscription fee.


So if your site got 15,000 subscribers in the month of June while you were on a Elite 10,000 plan, you would be billed $39 for the regular subscription of Growth, along with $10 for that overage.


We advice you to upgrade your plan if you are continuously seeing overage charges. Which will include way more subscribers on lower costs.

Still not enough? Contact our team for a custom plan with a custom subscriber limit today at support@subscribers.com!


If you are on a grandfathered plan or any custom plan, the overage fee might differ from above.

Please refer to billing settings section in your subscribers dashboard, to view your fee breakdown.




Contact our team in case of any concerns, at support@subscribers.com